FAQ

Frequently asked questions

Got questions? We have answers! Here is a list of our most frequently asked questions. If this doesnt answer your questions... get in touch with us!

Why should I choose A Safe Start? And how do I really know I will get results?

 

Here at A Safe Start Driving School, we believe that the correct teaching we provide, improves performance, increases confidence and motivation for our students. A Safe Start Driving School is here to help students deal with everyday challenges, such as, reverse parking, 3 point turning, how to park in shopping malls and make good decisions in tight situations to name a few.

A Safe Start Driving School's reputation is solidly based on evidence. Our student pass rate is 98%. A figure only surpassed by our 100% friendliness. Please also refer to the main page and look at our six reasons for choosing us.

 

How much do you charge for a Lesson?

 

Please go to our pricing page there are many different packages to choose from. Depending on your needs, we can offer you several packages, check them out!

 

I’m trying to book my driving test but the next appointment is a month away...

 

Get your license faster with an earlier road test appointment - our staff members are passionate and enthusiastic about working for you! Once you decide to go with us, you will not need to wait anymore for a road test. We will get you in ASAP!

  1. Click on this link -  Then on the left hand menu click BOOK DRIVING TEST
  2. Enter your information, book at a test don’t worry if the date says next month we will bring it forward once you’ve paid it.
  3. Pay for it with a credit card then give us the booking reference number and we will bring it forward to an earlier date. Simple as that!

Click here to book.

 

What locations do you work in?

 

We are probably right near you please click here to find you suburb.

 

Can I book more than 1 hour per lesson?

 

Yes of course! We can do up to four hours in one go the most popular one is a 2 hour lesson

 

Will I have to meet you somewhere or will you pick me up?

 

We have you in mind; we have made it easier for you. We can pick you up from home, school, work, or Uni, within reason.

 

What do I have to bring on my first lesson?

 

After arranging payment you will need to bring with you on the day of the lesson your Learners licence, and logbook. If you have misplaced you logbook we can also log the hours for you on our records until you bring it next time.

 

Do you Have Manual or Auto cars?

 

For safe, stress-free driving lessons, we provide manual and automatic cars with dual controls, which means, staying in control when things get difficult. We can take over and drive from where we are sitting.

I lost my learner Licence can I still do the lesson?

 

No, you will need to get a replacement licence from the Queensland transport before you can drive any vehicle.

 

I want to cancel my lesson because something has come up...

 

We do understand that things come up unexpectedly and people have busy schedules. When needing to reschedule or cancel a driving lesson, please make contact us at least 24 hours in advance so we can put in someone that has been waiting to book in. If we do not receive 24 hours advance notice, a $100 cancellation fee will apply.

 

I booked in for a package on the website but now i want a refund...

We always try to accommodate our clients as much as possible, but due to the nature of the online booking system, we do not offer refunds for our online orders after the first lesson has been booked.